Since 2004, Niagara University’s College of Hospitality and Tourism Management has offered its students summer work-abroad opportunities at luxury resorts in a region of Italy.
Located in northern Italy, on the border of Switzerland, Lake Como is situated in the foothills of the Alps. Shaped like an upside-down Y, it’s regarded as the most spectacular of the region’s three major lakes, with a winding shoreline that’s sprinkled with ancient villages and exquisite villas.
Sophia Cerulli is one of six NU students plying their craft in Lake Como. She is stationed at the Villa d’Este.
“This hotel has so many moving parts that work together to create a service experience that is world class,” Sofia says. “During a guest’s stay, from start to finish, every employee strives to serve them above and beyond their expectations. My coworkers, in reception especially, have been wonderful examples of this service. They have also been nothing but kind, patient and welcoming toward me, which has been a huge help while living and working here in Italy.”
Niagara University requires students who are interested in participating in the 10-week study abroad program to spend at least one year studying the Italian language.
Niagara’s study abroad program is coordinated by Dr. Joel Reynolds, an assistant professor who accompanies the students to Italy to get them acclimated to their new surroundings. He noted that the focus of the program is on developing superior customer service skills while immersing students in a different culture.
Most of the NU students return August 3, 2018.
Niagara University’s College of Hospitality and Tourism Management offers undergraduate programs in hospitality, including hotel, restaurant, food service and club management; tourism and recreation management; and sport management. A master’s program in sport management was introduced in the fall of 2013. In addition to the study abroad experience in Lake Como, the college also offers a dual degree program in Germany.
To learn more, please visit www.niagara.edu/hospitality or call (716) 286-8279.